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SynthOps
AI operations, installed

AI staff for your business. You keep the final say.

We install AI staff that answer your phone, triage your inbox, draft the follow-ups, and chase the paperwork. Anything that sends, pays, or commits your business waits for your OK. We run our own companies this way, every day.

Phone answering
Inbox + text triage
Follow-ups + reminders
Approval queue for anything binding
Monthly report in plain English

This morning’s queue

Illustrative example of what you see each day.

Reply to new lead (catering quote)

Drafted · waiting for you

Missed call from (818) •••-0142

Answered · brief sent

Invoice #1092 reminder

Drafted · waiting for you

Reschedule Thursday install

Handled · logged

Want to hear an AI receptionist? Ask us for a live demo call.

What your AI staff actually does

Not a chatbot on your website. A staff member that works inside the tools you already use, on the jobs that eat your week.

Answers the phone

Picks up after hours and on overflow, takes a real message, and sends you a short brief: who called, what they need, how urgent.

Triages email and texts

Reads what comes in, sorts it, drafts replies in your voice, and flags the few messages that actually need you today.

Drafts your marketing

Writes campaigns, promos, and follow-up sequences as drafts. You review and approve. Nothing goes out on its own.

Chases the paperwork

Tracks unpaid invoices, missing forms, and renewals, and drafts the reminder before it becomes a problem.

Keeps the schedule moving

Confirms appointments, handles reschedules within the rules you set, and logs every change.

Reports in plain English

A weekly summary of what it handled, what it escalated, and what it cost to run. No dashboards to decode.

The rule we never break: nothing binding happens without you.

Most AI horror stories are the same story: software that was allowed to act on its own. Ours is built so it can’t.

It drafts. You decide.

Anything that sends to a customer, spends money, signs, or changes a record that matters is prepared and queued. It goes out only after you approve it.

It can’t approve its own work.

Approval has to come from you, later, as a separate step. The AI cannot confirm an action inside the same conversation that proposed it. We build this into the tools themselves, not just the instructions.

Every action is on the record.

What it saw, what it did, and why. If something looks off, you can trace it in minutes.

It says when it isn’t sure.

When a request doesn’t fit the rules, it gathers the details and hands it to a person with a complete brief instead of guessing.

Agent Ops

Start with a one-week Audit

Find the hours first. Install only what pays for itself. Keep it running with a retainer if you want us watching it.

How Agent Ops works

Step 1 · 1 week

Agent Ops Audit

Find the hours. One week, fixed price.

From $1,500

Step 2 · 2–3 weeks

Agent Ops Install

Two AI staff members, built into your tools and running.

From $7,500

Step 3 · Monthly

Agent Ops Retainer

Keep it running, keep it growing.

From $2,500/mo

Programs built on the same engine

Running in production

We don’t sell what we don’t run

Our own companies are client zero. Everything we install, we use ourselves first.

See the details

SynthOps and its sister companies (we are client zero)

Our own operations: an AI executive assistant that runs the front office

  • One searchable record of email, texts, and Slack across every business
  • An AI assistant, Sonya, who answers our phone line, takes messages, and posts a brief to the right channel
  • Outbound calls on request: ask in Slack, she places the call and reports back in the same thread

A multi-service wellness center

Wellness center: an AI marketing assistant that can’t press send

  • A member portal on their own database, replacing the old platform
  • An AI assistant that drafts campaigns, manages contact groups, and creates or pauses promo memberships
  • A send-proof design: the assistant has no tool that delivers a message. It writes drafts for the owner to review

A screen-graphics company working on network and streaming TV series

TV graphics department: an AI coordinator and builder for a network series

  • An AI show coordinator in Slack who researches across email, files, and the production board and answers in the thread
  • An AI graphics builder: request a graphic in Slack, it gathers references, builds it, tests its own output, files it, and posts a review render
  • An AI archivist that catalogs production art with searchable descriptions
How it works

Live in about four weeks

No six-month implementation. One small, useful slice first, then more as it earns your trust.

Full method

Week 0

20-minute fit call

You tell us what eats your week. We tell you honestly whether AI staff will help, and where to start.

Week 1

Map the jobs

We pick 2–3 workflows, write a one-page charter for each, and agree on what always needs your approval.

Weeks 2–3

Install and rehearse

We connect your phone, inbox, and tools, then rehearse with real examples before anything touches a customer.

Week 4 on

Run, review, improve

It goes live with your approval queue. You get a weekly report, and we tune it as your business changes.

New: Live Sessions

See a real AI back office run, then build yours.

Free monthly online sessions, hands-on workshops in Los Angeles, 1:1 working sessions with Chris, and small-group clinics where your business is the case study.

See sessions

Common questions

What would you hand off first?

Tell us the job that eats your week. In 20 minutes we’ll tell you whether AI staff can take it, what it would take, and what it would cost.