Privacy Policy

We collect information you choose to provide, such as your name, email address, phone number, company name, and the details you submit through forms, email, calls, meetings, or other direct communications.

We may also collect basic technical information when you use our website, such as browser type, device information, referring pages, pages visited, and approximate location derived from your IP address.

We use PostHog, a product analytics service, to understand which pages are useful. It sets a first-party cookie to count return visits. You can block it with any standard content blocker without affecting the site.

We use information to respond to inquiries, provide consulting and automation services, schedule meetings, operate and improve our website, maintain security, and communicate about active or requested work.

If you provide a mobile number for SMS, we use it only for the operational messages described when you opted in, such as appointment coordination, service updates, request follow-up, or account support.

SynthOps LLC does not sell or share your SMS opt-in data or personal information with third parties for marketing purposes. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties.

Your SMS consent is not a condition of purchasing any goods or services. You can opt out of SMS messages at any time by replying STOP, or request help by replying HELP.

We may share information with vendors and service providers who help us run our website, communications, scheduling, analytics, security, and client operations.

We may disclose information if required by law, to protect rights or safety, to prevent fraud or abuse, or in connection with a business transfer such as a merger, acquisition, or asset sale.

All of the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We keep information for as long as reasonably necessary for the purposes described in this policy, to meet legal or accounting obligations, resolve disputes, and maintain operational records.

We use reasonable administrative, technical, and organizational safeguards to protect information. No method of transmission or storage is completely secure.

You may ask us to update, correct, or delete personal information, subject to legal, security, and operational limits.

You may unsubscribe from email communications by using the unsubscribe instructions in those messages or by contacting us. You may opt out of SMS by replying STOP.