Do I need to be technical?

No. If you can use email and a spreadsheet, you’re fine. The workshop has you build something real, but we use point-and-click tools and copy-paste templates.

Which AI tools do you teach?

We’re tool-agnostic. We’ll show what we run and why, and the same patterns work in ChatGPT, Claude, Gemini, and common automation tools. We never ask you to buy anything to attend.

Is my business information kept private?

Clinic cases are confidential by default. You choose named, anonymized, or screen-only with no recording. Observers agree to keep cases confidential. Never bring customer personal data; we’ll show you how to sanitize examples.

Is this a sales pitch?

Sessions are built to be worth it even if you never talk to us again. If you want help building, we’ll tell you how that works at the end, briefly.

Where are in-person sessions?

In the San Fernando Valley (Sherman Oaks, Encino, Van Nuys area). The exact venue is sent with your confirmation.

Can my chamber, association, or company host one?

Yes. Use the form and pick “Private/team session.”

Live Sessions · Los Angeles + online

See a real AI back office run. Then build yours.

Small-group sessions for owners and operators who are past “try ChatGPT” and want AI that does actual work: answers the phone, triages the inbox, drafts the follow-up, and knows when to hand it to a person. We work through real businesses live, including yours if you want.

Save my seat Put my business in the hot seat

Run by Chris Cundey, who runs his own companies on AI staff, including a phone assistant and an email and operations chief of staff, all behind human approval gates. You’ll see those systems live, not slides about them.

Not a ChatGPT tutorial.

Free intro classes are everywhere, and they’re good. This is the next step: how to give AI a job in your business, with inputs, outputs, and a boss.

Real systems, running live.

You’ll call an AI receptionist from your own phone and watch the call turn into a written brief on screen. Nothing is staged.

Your business on the whiteboard.

Each session works through actual cases from the room: one workflow, mapped, scored, and sketched into an automation with its safety rails, in about 20 minutes.

The sessions

Start free online. Go hands-on in a workshop. Bring your business to a clinic. Keep a standing table with the Circle.

Free online session · 60 minutes · monthly

AI Ops Live

A live tour of a working AI back office: phone, inbox, daily briefs
Call the AI receptionist yourself during the session
One volunteer’s workflow worked live, from “this eats my week” to an automation sketch
Leave with the AI Ops Map worksheet and the Human Gate card

Next session: late October. Join the list and we’ll send the date.

Save my seat

Half-day workshop · in person, San Fernando Valley · 4 hours · max 20 seats

Build Your First AI Staff Member

You leave with one AI staff member defined and working on a real task from your business: its job description, its inputs, where it escalates, and how you’ll know it’s doing the job.

Map your week: find the 3 tasks worth automating first, and the ones to leave alone
Write the charter: role, tools, limits, and the approval gates
Build it: a working assistant for one task (inbox triage, quote follow-up, intake, or scheduling)
Safety rails: disclosure, call-recording consent, data you never paste into a chatbot
Leave with your charter, a 30-day rollout plan, an ROI worksheet, and a starter AI-use policy for staff

Founding-session pricing is announced to the list first.

Get workshop dates

Your business in the hot seat · in person · 4 hours · 6 businesses max

The AI Ops Clinic

Every business at the table is a case. We work each one live with the group: what’s eating your time, what’s safe to hand to AI, what needs a human gate, what it would cost, and what it would save. Other owners watch, ask questions, and steal ideas. That’s the point.

25–30 minutes per business, live on the big screen
Pre-session intake, so we arrive with your workflow already mapped
Confidential by default: anonymized mode available, no recording without your OK
Afterwards: your written AI Ops Blueprint, with prioritized automations and their effort, cost, and risk

Seats are limited to six businesses. Apply below; pricing is shared with applicants.

Apply for a clinic seat

Ongoing group consultation · online · 6 owners · two 90-minute sessions a month

AI Ops Circle

For owners who are implementing and want a standing table: bring this month’s problem, see what the other five built, and get unstuck fast. Rotating hot seat, shared templates, and a channel between sessions.

Forming now. Join the waitlist.

Join the Circle waitlist

In-house · tailored to your industry

Private sessions for your team or association

Bring any session in-house for your staff, your chamber, your trade association, or your mastermind group.

Tell us about your group and we’ll propose a format.

Ask about a private session

Get on the list

Tell us a little about your business and which sessions interest you. We’ll send dates and the free worksheets. Clinic applicants hear back from Chris directly.

From the whiteboard to running

Most people leave a session and build their first automation themselves, and the templates are designed for that. If you’d rather have it built, tested, and watched for you, SynthOps installs the same kind of system you saw running.

See the offers